West Memphis Operators LLC

West Memphis Operators LLC is a for-profit partnership registered with the federal government since March 2021, headquartered at 610 S Avalon Street in West Memphis, Arkansas. The company specializes in providing nursing home services for veterans and related administrative and expense reporting functions to support the U.S. Department of Veterans Affairs' healthcare delivery network. Through its federal contract portfolio, West Memphis Operators LLC delivers critical documentation and expense management services that enable the VA to monitor and manage healthcare resources allocated to veteran long-term care services across multiple regions.

West Memphis Operators LLC has received numerous federal contract awards from the Veterans Integrated Service Network 9 (VISN 9), a component of the Department of Veterans Affairs. These awards consist exclusively of firm fixed-price delivery orders issued without set-aside designations, indicating that the company competes for contracts in the open market. The delivery orders focus on the submission of quarterly and annual "EXPRESS REPORT" expense documentation related to nursing home care provided to veterans, with individual order values ranging from approximately $41,069 to $310,897. The company has received delivery orders spanning from October 2021 through August 2025, demonstrating consistent engagement with VISN 9 for expense reporting services. No subcontractors or partner organizations are identified in the contract awards, indicating West Memphis Operators LLC serves as the prime contractor for all documented delivery orders. The expense reports submitted under these contracts support VISN 9's oversight of community nursing home services and enable the VA to track healthcare expenditures across its service area covering parts of Tennessee and Arkansas.

West Memphis Operators LLC holds two significant indefinite delivery vehicles awarded by the Department of Veterans Affairs, Veterans Integrated Service Network 9, both supporting community nursing home services and related administrative functions. The first is a single-award Indefinite Delivery Contract valued at $907,218.60, effective from July 1, 2023 through June 30, 2028, which provides the framework for issuing task orders related to community nursing home services and expense reporting. The second is a Basic Ordering Agreement valued at $5,000,000, effective from July 1, 2021 through June 30, 2026, which similarly authorizes task orders for nursing home services for veterans and includes supplemental contract requirements for pandemic safety protocols as specified under Executive Order 14042. Both contract vehicles serve as the foundation for the delivery orders previously described and do not carry set-aside designations. The IDVs enable West Memphis Operators LLC to provide ongoing administrative support and detailed cost documentation that allows the VA to effectively manage its nursing home network and allocate resources appropriately to veteran long-term care services within the VISN 9 region.