Santoso Interpretation Services

Santoso Interpretation Services, a minority-owned and Asian-Pacific American-owned sole proprietorship based in Accokeek, Maryland, provides on-demand foreign language interpretation and translation services to the Department of State as a prime contractor on a full-and-open (non-set-aside) basis. The vendor operates exclusively under blanket purchase agreements issued by the Department of State Bureau of Administration, with no subcontractor role in the federal portfolio.

Customer concentration is absolute: the Department of State Bureau of Administration accounts for 48 of 49 awards (100% of combined potential value at $964 thousand), with a single additional award from the Department of State proper worth $9 thousand. The vendor's footprint sits entirely within translation and interpretation services (PSC Support—Administrative: Translation and Interpreting; NAICS Translation and Interpretation Services). All work is performed in Washington, DC, supporting the Bureau's diplomatic and foreign affairs operations, including interpretation services, video captioning, audience segmentation research, and dialogue support for international programs, engagements, public communications, and crisis response.

Santoso holds four active multiple-award blanket purchase agreements with the Bureau of Administration. The most recent vehicle, awarded October 1, 2024, carries a $250 thousand ceiling through September 30, 2026 and is generating task orders for ongoing language services. The prior vehicle, awarded October 1, 2023, held a $150 thousand ceiling through September 30, 2024. A $150 thousand BPA awarded October 1, 2022 ran through September 30, 2023 and generated multiple small call contracts ranging from $82 to $12,033.98 in individual ceiling value. A fifth vehicle from October 1, 2019 generated a single $91 thousand task order. Recent representative awards include a $9,100 BPA call issued October 1, 2025 (completion July 18, 2026), a $9,804 call issued October 1, 2023 (completion November 9, 2024), and a $12,033.98 call issued October 1, 2022 (completion November 30, 2022).

Activity has declined sharply: the vendor recorded 19 awards in 2021, 15 in 2022, 6 in 2023, and 1 award each in 2024 and 2025. Combined potential value stands at $973 thousand with $323 thousand obligated (33% realization), reflecting the vendor's small scale and reliance on task-order consumption against its BPA vehicles. The vendor operates as a micro-vendor in the interpretation and translation services category with no growth trajectory evident in recent years and no diversification across customer agencies or contract types.