Redzone LLC

Redzone LLC, doing business as Stephen Charles Mills, is a service-disabled veteran-owned small business based in Fuquay-Varina, North Carolina, that delivers administrative and clerical support services to federal agencies exclusively as a prime contractor. The vendor operates as a limited liability partnership with 100% of its recent awards in the prime position and concentrates on office administrative services (NAICS 561110) and administrative support (PSC 567) roles across a narrow customer base anchored to the Department of Homeland Security.

The vendor's customer concentration is dominated by DHS components. Nine of eleven recent awards (82% of the award count) flow to DHS, with the U.S. Citizenship and Immigration Services accounting for four awards valued at $10.7 million combined potential value and the Office of Procurement Operations accounting for two awards at $2.7 million combined potential value. However, the potential-value ranking is distorted by a single award from the DHS Chief Procurement Officer carrying $1.5 billion in combined potential value, which represents the vendor's largest single contract vehicle holding but remains unexercised in terms of obligated dollars — only $11.8 million (1% of combined potential value) has been obligated across all awards to date. GSA's Federal Acquisition Service and the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency round out the active agency set.

Redzone LLC operates primarily under two parent vehicles. Eight task orders carry $11.7 million combined potential value under the Program Management, Administrative, Clerical, and Technical Services II (PACTS II) IDIQ, where the vendor provides administrative specialist, clerical, and technical services to DHS agencies including USCIS, the Coast Guard, and CISA. The vendor also holds a General Services Administration Multiple Award Schedule contract awarded July 5, 2024, with a $1 million ceiling through July 4, 2029, covering office administrative services under SIN 561110. Representative work includes a $4.9 million Personal Identity Verification support services delivery order from USCIS's Office of Security and Integrity under PACTS II (awarded May 16, 2023, with ultimate completion March 6, 2026), a $2.3 million administrative assistant support delivery order from DHS's Federal Protective Service Region 6 under the GSA Schedule (awarded March 1, 2026, extending through February 28, 2031 in Kansas City, Missouri), and a $136,332.86 administrative specialist task order from the Coast Guard under PACTS II (awarded September 30, 2024, completed September 30, 2025).

The vendor's labor portfolio on the GSA Schedule spans seven categories from administrative clerk roles at $29.94 per hour (high school education, one year experience) through senior subject matter experts at $103.25 per hour (master's degree, ten years experience), with no security-cleared positions offered. The spectrum reflects entry-level administrative roles through senior analyst and management positions, all at unclassified clearance levels. Service Contract Inventory data covering federal service contracts above the $150,000 threshold shows SCI-reportable invoiced revenue of approximately $1.7 million per fiscal year across FY2022–FY2025, delivered by a team of roughly 15 to 26 FTEs on federal services contracts captured in SCI, with government-paid median hourly rates around $33.79 per hour. Activity has been flat to declining year over year — two awards in 2021, one in 2022, one in 2023, two in 2024, and one in 2026 — with the vendor operating at 100% prime posture and zero subcontractor engagement across its SCI-reportable prime contracts.

Redzone LLC is a full service SDVOSB supporting federal customers and commercial business across four NAIC code areas. Our services include IT, Logistics, Program Management, and Business Consulting.