Health & Human Services, North Carolina

Health & Human Services, North Carolina Services For The Blind Division, operating as the North Carolina Business Enterprise Program, is a U.S. local government entity that provides full food service operations and facilities maintenance to federal military installations and Coast Guard bases as a prime contractor, with no subcontractor activity. The vendor is designated as an AbilityOne contractor leveraging community rehabilitation programs and nonprofits to deliver these services.

The vendor operates exclusively under full-and-open federal competition with no small business set-asides across its entire federal prime footprint. Health & Human Services, North Carolina is headquartered at 309 Ashe Avenue, Raleigh, North Carolina, and specializes in comprehensive dining facility operations (NAICS Food Service Contractors, PSC Housekeeping-Food) across military installations, with secondary work in building maintenance and nutrition care services at medical facilities.

Customer concentration is extreme and sustained. The Department of the Army Materiel Command Sustainment Command accounts for 32 awards and $338.1 million of the vendor's $384.4 million combined potential value — 88% of the total portfolio. The Department of Homeland Security (U.S. Coast Guard) accounts for 6 awards and $30.2 million, and the Defense Health Agency for 2 awards and $8 million. All top customers align on both volume and dollar rankings. The vendor serves six distinct customer agencies; five agencies above account for 100% of combined potential value.

The vendor holds primary positions on three Army Sustainment Command IDCs: Indefinite Delivery Contract W9124713D0010 (20 task orders, $60.6 million), Indefinite Delivery Contract W9124J19D0014 (8 task orders, $71.7 million), and Indefinite Delivery Contract W9124726DA003 (1 task order, $13 million). These three parent vehicles account for the majority of the vendor's recent delivery order activity.

Recent representative work spans five firms: a $13 million Army Sustainment Command delivery order (January 2026) for full food service operations at Fort Liberty through January 2027; a $10.7 million U.S. Coast Guard definitive contract (April 2026) for full food service at USCG Base Elizabeth City through March 2031; a $1.7 million Coast Guard purchase order (June 2026) for full food services at USCG Sector Field Office Fort Macon through November 2030; a $2.8 million Defense Health Agency definitive contract (February 2026) for nutrition care services at Womack Army Medical Center through September 2028; and a $564 thousand Army definitive contract (July 2025) for food service support at the 3rd Special Forces Group dining facility through July 2026.

Activity has accelerated sharply in 2026, with five awards to date compared to one or two per year from 2022 through 2025. Only two awards carry ultimate completion dates within the next twenty-four months, with combined potential value of $13.6 million, limiting immediate recompete exposure.

Service Contract Inventory captures SCI-reportable invoicing of $11.1 million across FY2023 (126 FTEs), with zero reportable invoicing in FY2022 and FY2024 — the SCI dataset is sparse and does not reflect the vendor's full federal food service portfolio. Across the SCI-reported contracts, median government-paid hourly rates ran around $49/hr, with rates spanning from $42/hr (10th percentile) through $57/hr (90th percentile), consistent with food service labor pricing. The vendor operates entirely as a prime, with zero subcontractor hours recorded across SCI-reportable prime contracts, indicating full internal delivery of food service and facilities staff rather than sub-reliance.