Department Of Human Services

Department of Human Services Georgia Department of Human Services Division, doing business as Agent Services, is a U.S. state government entity that serves as the designated State Unit on Aging and recipient of federal formula grants and block grants from the Department of Health and Human Services and the Department of Labor. Agent Services operates as a prime recipient (100% of awards) under non-competitive statutory allocation formulas, administering aging, long-term care, employment, and protective services programs across Georgia with sub-awards to regional commissions, area agencies on aging, and local nonprofits.

Agent Services' federal funding concentrates in aging services delivered under the Older Americans Act and related HHS programs. The portfolio encompasses Older Americans Act Title III programs including supportive services, congregate and home-delivered nutrition, family caregiver support, disease prevention and health promotion, and long-term care ombudsman services; Older Americans Act Title VII elder abuse prevention and adult protective services; the Nutrition Services Incentive Program (CFDA 93.053); and Medicare enrollment assistance and State Health Insurance Assistance Program (SHIP) activities. Representative awards include a $20.6 million FY2026 formula grant under Special Programs for the Aging Title III Part C (Nutrition Services, CFDA 93.045) running through September 30, 2027; a $15.12 million award under Title III Part B (Supportive Services, CFDA 93.044) for the same period; a $6.9 million National Family Caregiver Support Program grant (CFDA 93.052); and a $999,166 grant under the Elder Abuse Prevention Interventions Program (CFDA 93.747) extending through September 30, 2025. The Department of Labor Employment and Training Administration funds Agent Services under the Senior Community Service Employment Program (CFDA 17.235), supporting part-time community service employment and job training for low-income adults aged 55 and older, with recent project grants addressing case management system modernization and participant employment outcomes.

Customer concentration sits entirely within HHS and DOL. The Department of Health and Human Services Administration for Community Living and the Center for Integrated Programs dominate the award count (approximately 215 of 246 awards) across formula grant programs, with the Department of Labor Employment and Training Administration contributing 21 awards. The HHS Administration on Aging (alternate name) funds the majority of Older Americans Act allocations through statutory formula distribution; no competitive vehicles are present in the footprint. Agent Services distributes federal funds to sub-recipients including the Heart of Georgia Altamaha Regional Commission, Three Rivers Regional Commission, Northwest Georgia Regional Commission, Athens Community Council on Aging, Action Pact Inc., The Legacy Link Inc., and other regional commissions and nonprofits across Georgia's urban, suburban, rural, and frontier service areas. Twenty-two awards reach ultimate completion within the next twenty-four months, representing the primary recompete and renewal window.

Agent Services is a child division of the State of Georgia, Office of the Governor (parent UEI CTCMTRLMYMS9). Recent activity shows 14 to 16 awards per year from 2022 through 2025, with the portfolio spanning grant origination dates from 1992 forward and combined obligated dollars of $1.32 billion against a combined potential value of $455 thousand—a ratio indicating that nearly all funding has been expended or is in active performance. The entity does not hold federal contracts or IDVs and does not compete as a prime contractor under set-asides; its federal engagement is restricted to grant administration as the authorized state agency recipient under HHS and DOL statutory programs.