Complete Care At Ridgewood, LLC

Complete Care At Ridgewood, LLC, doing business as Ridgewood Care Center, operates a for-profit skilled nursing facility in Racine, Wisconsin that provides long-term nursing home care exclusively to veterans through the Department of Veterans Affairs as a prime contractor, with 100% of its recent federal work sourced from a single customer agency and no subcontract activity.

The company competes in full-and-open (non-set-aside) federal procurement and has held a single-award indefinite delivery contract with the Veterans Integrated Service Network 12 (VISN 12) since December 1, 2023, valued at $595,329.00 through November 30, 2028. Work centers on quarterly cost reporting and long-term nursing care services delivered at the Ridgewood Care Center facility; the company receives delivery orders under the VA's Community Nursing Home Services program. Recent delivery orders include a $308,754.02 fixed-price order covering December 1, 2023 through September 30, 2024, a $114,613.40 order from October 1, 2024 through March 31, 2025, and a $102,063.62 order from April 1, 2025 through September 30, 2025. All orders carry fixed-price pricing with economic price adjustment. The vendor's IDC sits on two parent vehicles: the Basic Ordering Agreement 36C25219G0006 (seven task orders, $1 million combined potential value) and the Indefinite Delivery Contract 36C25224D0009 (four task orders, $606 thousand combined potential value). The company has maintained a contractual relationship with VISN 12 since 2019, with delivery orders ranging from approximately $47,700 to $354,200 annually.

Customer concentration is absolute: the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 accounts for all 13 awards and the full $2.2 million combined potential value across the portfolio. Combined dollars obligated total $1.5 million, representing 68% of potential value. Award activity shows minimal year-over-year volume — one award each in 2021 and 2022, four in 2023, one in 2024, and two in 2025 — consistent with the single-customer, single-facility operational model. The company is registered in SAM.gov since April 2018 and operates without sub-award activity; nursing home care delivery is provided in-house at the Racine facility.