24X7Systems, Inc.

24X7Systems, Inc., a minority-owned, self-certified small disadvantaged business based in Alpharetta, Georgia, operates as a prime contractor delivering cloud modernization, application development, and IT professional services to federal agencies across civilian and national-security missions. The vendor competes predominantly under small-business set-asides — holding seats on NASA's SEWP VI small-business GWAC (awarded November 2026), the GSA OASIS+ Total Small Business IDIQ (awarded October 2025), and the 8(a) STARS III GWAC (awarded February 2022) — and holds three delivery orders under the GSA Multiple Award Schedule. 24X7Systems is a Subchapter S corporation and Subcontinent Asian American–owned minority business.

The vendor's customer concentration centers on Department of Homeland Security Customs and Border Protection, which accounts for 8 awards and $97.8 million in combined potential value. CBP dominates both volume and dollars; the vendor has delivered a $42.3 million Cloud Modernization Effort (CME) IT Professional Services delivery order (period of performance through May 8, 2025) and a $2.48 million supply chain processing enhancements definitive contract (awarded September 30, 2026, completing September 29, 2027). The next tier of customers splits between government-wide vehicles and smaller civilian agencies: the GSA Federal Acquisition Service (5 awards, $50 billion combined potential value, all from the OASIS+ and 8(a) STARS III vehicles), the National Aeronautics and Space Administration (2 awards, $40 billion combined potential value, both SEWP VI awards), the Department of Justice Bureau of Alcohol, Tobacco, Firearms and Explosives (1 award, $7.2 million for PGA web development services under the GSA Multiple Award Schedule, ultimate completion September 14, 2027), and the Department of Health and Human Services Centers for Disease Control and Prevention (7 awards, $4.3 million combined potential value). The top five customers account for 93% of all awards.

24X7Systems holds two government-wide vehicles with multi-billion-dollar ceilings: NASA's SEWP VI contract (multiple award, November 2026, ten-year term through October 31, 2036) covers IT solutions for communication and audio-visual products and services under both Total Small Business and Partial Small Business set-asides, and the GSA OASIS+ Total Small Business IDIQ (October 2025, five-year base plus option, five-year performance window) covers seven functional domains — Management and Advisory, Technical and Engineering, Research and Development, Intelligence Services, Environmental Services, Facilities, and Logistics — restricted to small business. The 8(a) STARS III GWAC (February 2022, expiring July 1, 2026) has been the vendor's primary vehicle for cloud migration, application development, and security services to CBP and other civilian agencies since award. Across three GSA Multiple Award Schedule delivery orders, the vendor has invoiced $80.2 million in combined potential value.

On federal service contracts captured in the Service Contract Inventory, 24X7Systems showed FY2022–FY2024 growth: $9.1 million invoiced across 24.5 FTEs in FY2022, rising to $15.2 million across 35.9 FTEs in FY2024. The SCI dataset reflects median government-paid hourly rates around $189.75/hr, with pricing ranging from $81.91/hr at the 10th percentile to $204.60/hr at the 90th percentile. The vendor maintains 37 active GSA Schedule labor categories spanning $66.89–$282.92/hr, including Quality Assurance, Senior Java Developer, Security Architect, Cloud Data Engineer, and Platform Engineer–Level III roles; all require bachelor's degrees and eight to fifteen years of relevant experience, with no security clearances offered. Across SCI-reportable prime contracts, subcontractors account for an average 20% of total contractor hours, with 9 named subcontractors appearing across the portfolio, indicating the vendor builds most delivery teams in-house.

Activity trajectory shows awards in calendar years 2022 (3), 2025 (1), and 2026 (3), with significant gaps between 2022 and 2025 — a pattern consistent with large vehicle awards (the 8(a) STARS III GWAC in 2022 and OASIS+ / SEWP VI in 2025–2026) generating low individual-award counts but high ceiling values. Two awards with combined potential value $9.6 million are scheduled for completion within the next twenty-four months, representing moderate recompete exposure. The vendor has not held any subcontractor positions in recent source data; all 27 awards in the portfolio are prime awards.

Public Cloud/Private Cloud Services

Oracle Exadata

Oracle Middleware

Oracle Identity and Access Management

Data warehouse and Analytics

Cyber Security

Application Security

Custom Software Development

training

project mgmt

professional and consulting services including strategic planning technical staff outsourcing

program management and organizational development services

Staff Augmentation

Logistics

Admin Services

Leadership