RFP #92225 - Workforce Development Marketplace UX & Design Services
Closed State & local contract opportunity Posted
- Solicitation number
- BPM052591
- State
- Maryland
- Responses due
Opportunity facts
- UNSPSC code
Opportunity details come from emma.maryland.gov. Updated .
About this opportunity
The University of Maryland Global Campus (UMGC) is seeking proposals for comprehensive User Experience (UX) and design services to develop an advanced digital storefront for workforce development. The procurement, identified as Solicitation 92225, requires vendors to create a visually compelling, functionally accessible, and user-friendly ecommerce and educational marketplace platform. Key deliverables include a mobile-responsive design that meets WCAG 2.2 accessibility standards, incorporates current UX/UI best practices, and supports AI-assisted search functionality. The digital storefront must enable secure payment options, drive learner conversion, and support stakeholder engagement while advancing institutional workforce development goals. Potential respondents must submit technical proposals electronically through Bid Locker by 2:00 PM ET on September 05, 2025, with all questions and inquiries directed to Rosemary Williams and Alicia Klein at specified email addresses no later than 2:00 PM ET on August 20, 2025. Firms must be registered on Bid Locker prior to proposal submission, and answers to inquiries will be distributed to all offerors without identifying the original inquirer.
The solicitation does not explicitly mention specific set-aside designations or restrictions on organizational respondents. While no incumbent vendor information is provided, the procurement suggests a comprehensive digital transformation project that may require advanced UX design capabilities and expertise in educational technology platforms. The scope implies a sophisticated digital marketplace development initiative, though specific budget ranges or award values are not disclosed in the available documentation. Potential respondents should demonstrate proficiency in creating complex, user-centered digital experiences with particular emphasis on accessibility, search optimization, and seamless user interaction. The project appears to be a significant technological investment for UMGC, targeting enhanced workforce development engagement through an innovative digital storefront platform.
Opportunity text
University of Maryland Global Campus (UMGC) is soliciting proposals for User Experience (UX) and design services that support the development of a visually compelling, functionally accessible, and user-friendly storefront that reflects best-in-class ecommerce and educational marketplace experiences. For the purposes of this procurement, "best-in-class" refers to a comprehensive, modern digital storefront that offers a seamless user experience, including intuitive navigation, mobile responsiveness, and compliance with WCAG 2.2 accessibility standards. The design must incorporate current UX/UI best practices, be optimized for search (including AI-assisted search), and support secure, compliant payment options. The final product should drive learner conversion, enable stakeholder engagement, and advance institutional goals for workforce development. All questions and inquiries regarding Solicitation 92225 must be directed to the Issuing Office, rosemary.williams@umgc.edu and alicia.klein@umgc.edu, no later than 2:00 PM ET on August 20, 2025. Please read the documents carefully prior to submitting questions. Answers will be addressed in an addendum, and will be sent to all other Offerors, but without identification of the Inquirer.
Technical Proposals are due no later than 2:00 PM ET on September 05, 2025. Please read the directions carefully for electronic submissions to Bid Locker. Firms must be registered on Bid Locker prior to uploading Proposals.
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