workers compensation claims admin

The state of Massachusetts is seeking a contractor to provide workers compensation claims administration services for Suffolk County. The procurement involves the delivery of comprehensive claims management and adjudication, including case intake, investigation, medical management, payment processing, and claimant communication. Qualified respondents must demonstrate extensive experience in workers compensation program administration, specialized claims handling expertise, and the ability to integrate with the county's existing case management systems. Proposals will be evaluated on technical approach, qualifications of the project team, and cost-effectiveness. The contract duration is one year with options to extend for up to four additional years. The procurement has a due date of August 9, 2023, and interested parties are encouraged to submit any questions by July 31, 2023.

This opportunity is open to all qualified vendors, with no set-aside designations or restrictions on business type. The county does not identify any incumbent contractors, but respondents should be prepared to interface with the county's existing workers compensation infrastructure and information technology systems. While a specific award value is not provided, the county has allocated a budget range of $1 million to $2.5 million annually for the administration of its workers compensation program.