Well-Being Assistance Program

The Commonwealth of Kentucky, Kentucky Board of Dentistry, is requesting proposals for comprehensive well-being assistance services supporting its licensees, with proposals due August 28, 2026 at 4:30 p.m. Eastern Time.

The scope includes immediate and confidential access to licensed clinicians for emotional and psychological support; at least three scheduled annual wellness counseling sessions available in-person or electronically; referrals to community or insurance-covered long-term care; and consultation and referral services for childcare, elder care, adoption, estate planning, debt management, medical advocacy, and other significant life events. The vendor must operate a 24-hour hotline, provide online resources and technology-based services, and maintain a quarterly work log for reporting.

Technical evaluation (600 points maximum) weighs ten years of minimum experience with Employee Assistance Programs, Member Assistance Programs, or similar well-being programs (200 points); ability to deliver varied, effective services including 24-hour hotlines, online resources, apps, and technology platforms (250 points); and utilization of professionally licensed clinicians and counselors with master's-level education and availability of multiple sessions before referral (150 points). Cost proposals are scored for a maximum of 500 points on a quarterly payment basis, with the lowest-cost proposal receiving maximum points. Oral presentations or demonstrations may be conducted for up to two top-ranking vendors, evaluated for an additional 200 points. Total evaluation maximum is 1,300 points.

The vendor must carry Commercial General Liability Insurance with minimum limits of $1 million per occurrence and $2 million aggregate, and Professional Liability Insurance with a minimum of $1 million per claim, with proof of insurance due prior to award. Registration with the Kentucky Secretary of State and good standing throughout the contract duration are required.

The anticipated contract term is September 1, 2026 through June 30, 2028, with the Commonwealth reserving the right to renew for up to one additional two-year period. Submissions must be hard copy only to the Kentucky Board of Dentistry, 312 Whittington Parkway, Suite 101, Louisville, Kentucky 40222. No pre-bid conference has been scheduled. Award notification will be posted on the Kentucky Vendor Self Service Site (vss.ky.gov).