Website redesign

NorthWest Senior and Disability Services (NWSDS), an inter-governmental agency located in Marion County, Oregon, is seeking a contractor to redesign its website (www.nwsds.org) and intranet platform. The primary procurement objectives include enhancing online capabilities, improving user experience, simplifying content management, and delivering consumer-centric information for older adults and individuals with physical disabilities. Key deliverables include a responsive website design with features such as HIPAA-compliant chat, online donations, ADA accessibility, translation capabilities, and robust document management functionalities. The ideal vendor must demonstrate extensive experience partnering with government agencies and possess the technical expertise to create a user-friendly, easily maintainable digital platform. Proposals are due by 5:00 PM on November 17, 2023, with the project expected to be completed by June 30, 2024. NWSDS will evaluate proposals based on compliance with functional requirements, design quality, proposed approach, and overall value. The agency reserves the right to award the contract to the highest-ranking responsive and responsible proposer.

The RFP does not specify explicit set-aside designations or restrictions on responding organizations. There is no mention of an incumbent vendor, as the previous website design was completed in-house. The current technological infrastructure includes an existing hosting solution, which the agency prefers to maintain unless significant functionality improvements can be demonstrated. While no specific budget range is explicitly stated, the RFP indicates openness to reasonable cost proposals that include one-time implementation services and annual fees for both website and intranet platforms. The project requires comprehensive services including project management, stakeholder outreach, staff training, and ongoing technical support and maintenance. NWSDS anticipates selecting a vendor that can provide a comprehensive solution meeting the agency's complex digital communication needs while maintaining high standards of accessibility, usability, and design consistent with their branding guidelines.