Virginia Case Management System (VaCMS) Operations and Maintenance and Enhancements

This is a Request for Proposals (RFP) for operations and maintenance services and software development life cycle enhancements for the Virginia Case Management System (VaCMS) on behalf of the state of Virginia. VaCMS provides automated eligibility and enrollment services and case management for various social assistance programs, including TANF, SNAP, Medicaid/FAMIS, EAP, CCSP, and Refugee Resettlement Services. The awarded Supplier shall perform routine, recurring operation and maintenance activities, including repair of the system when incident tickets are submitted, as well as provide dedicated staff for enhancement work of the VaCMS. The opportunity is open to all qualified vendors, with a proposal due date of September 18, 2024.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. The current incumbent vendor or contractor is not mentioned, and the RFP does not provide any information about existing infrastructure or technology that requires integration. The RFP also does not include any details about the possible award value or budget range for this opportunity.