Viavi ObserverONE Equipment Upgrade

Wake County's IT Department is seeking bids for the Viavi ObserverONE Equipment Upgrade Project, a technical refresh of network monitoring infrastructure. The procurement involves specific network equipment, including one GigaStor Family Model2 Configurator, one 5th Generation ObserverONE 2U appliance with 8-10G Port Interfaces, one 5-year Annual Maintenance Contract, two Gen5 8TB SAS RAID drives, and one 1-Day Virtual Services Voucher. All bids must be submitted directly through the Bonfire pricing sheet (BT-50W) by October 7, 2025, with strict requirements that exclude partial bids or Excel spreadsheets. Deliverables will be sent to the Wake County Office Building, IT Department at 337 S. Salisbury St., Raleigh, NC 27601. The evaluation criteria will likely consider factors such as price, product quality, vendor performance capabilities, and strict conformity with technical specifications.

Wake County encourages participation from historically underutilized businesses, including minority-owned, women-owned, and disabled-owned enterprises. The procurement process allows for potential partial or progressive awards and provides payment terms of net 30 days after receipt of correct invoices. While no specific incumbent vendor is mentioned, the county reserves the right to reject any or all bids and to waive informalities in the bidding process. The technical nature of the equipment suggests a sophisticated upgrade to existing network monitoring systems, with potential integration requirements for current IT infrastructure. Although no explicit budget range is provided in the documents, the specificity of the equipment list and the inclusion of a 5-year maintenance contract indicate a potentially significant investment in network technology infrastructure for Wake County and the associated jurisdictions of Wake County and Teachey Town.