Twilio Messaging

The City of Philadelphia Procurement Department is soliciting bids for Twilio Messaging services under Bid B2727446, with proposals due July 9, 2026. All software purchases will be awarded to the City's current software vendors unless otherwise stated in Section A of the bid documents.

Bidders must submit quotes through the PHLContracts portal following a twelve-step submission procedure that progresses through General, Items, Questions, Terms & Conditions, Attachments, and Summary tabs. Vendors must answer all mandatory questions, accept bid terms and conditions, and provide product literature at the City's request. The submission process requires specification of unit costs and discounts for each listed item and completion of all required attachments, with mandatory "Save & Continue" actions at each step to prevent validation errors.

The Local Business Entity (LBE) certification preference does not apply to this Software Program procurement, though vendors must answer the LBE question to proceed through the portal. Bidders are responsible for reviewing all validation warnings before final submission to ensure complete and accurate documentation.