Trauma-Responsive Professional Programs Development

The County of San Mateo, through San Mateo Medical Center (SMMC), a fully Joint Commission-accredited public hospital and clinic system, is procuring professional services for Trauma-Responsive Professional Programs Development via a Request for Proposals (RFP). The County seeks a qualified contractor to design, develop, and implement trauma-responsive professional development programs for the SMMC workforce across four implementation phases: Foundation and Leadership Alignment, Capacity Building, Embed and Reinforce, and Sustain and Transition. Deliverables and services include program development and implementation, training coordination, coaching and practice support, capacity building, strategic implementation support, and consultation services to support a culture of resilience and effective leadership. Minimum qualifications require proposers to demonstrate five years of experience providing similar services, legal authorization to conduct business in California, System for Award Management (SAM) registration, and comprehensive insurance coverage including General Liability ($1,000,000 per occurrence), Professional Liability ($1,000,000 per occurrence/$3,000,000 aggregate), and Cyber Liability ($5,000,000 per occurrence). The RFP was released on March 18, 2026, with a deadline for questions and comments on March 27, 2026, at 1:00 p.m., and proposals are due on April 10, 2026, at 1:00 p.m. via the eProcurement portal; no pre-proposal conference or site visit is scheduled. Evaluation will be based on Project Approach (30 points), Firm Qualifications (25 points), Team Qualifications (20 points), and Price (25 points), with a contract term of one year and no renewal options mentioned.

The County applies a Procurement Preference for Local Businesses and Local Non-Profits Ordinance, offering preference points to qualified local entities, with additional preference for small or micro businesses and non-profits ranging from 5-10 percent depending on local business status. The RFP does not specify a total contract value or budget range. All contractors must comply with the San Mateo County Living Wage Ordinance, which establishes current living wage rates (escalating annually with CPI-U adjustments capped at 3.5%) and requires contractors to maintain compliance documentation for at least two years following contract completion; failure to comply constitutes material breach and may result in contract termination or disqualification from bidding for up to five years. Additional mandatory compliance requirements include fingerprinting certification for all personnel with child contact, HIPAA Business Associate Agreement compliance for Protected Health Information handling, Section 504 accessibility compliance, Corporate Compliance Code of Conduct adherence, Intellectual Property Rights assignment to the County for all work products, and compliance with the County's Vendor/Contractor Access Policy for information security. Contractors must also carry workers' compensation insurance and are classified as independent contractors responsible for obtaining all necessary licenses and permits at their own expense.