Training Development Services for Certification Courses

The Florida Department of Revenue, specifically the Property Tax Oversight division, is pursuing a single-source procurement for training development services for certification courses through Leon County. The project involves developing online training modules using software tools like Articulate, Storyline, Gauge, Doodly, Zoom, and Survey Monkey, with a focus on creating high-quality, customer-driven educational programs to enhance employee and official skill levels. The intended sole provider is Jennifer Kawakami, who was selected based on her extensive experience developing training for Florida county tax collector offices and her deep knowledge of specific tax-related systems including OASYS, RACS, TRIM, NAV, and RPTQC. The procurement will follow Sections 120.57(3) and 287.057(3) of Florida Statutes, with the solicitation period running from 4/1/25 to 4/22/25 at 4:30 PM. Prospective vendors must submit written information demonstrating their ability to supply the requested services via email to the contact person specified in the PUR 7776 document by the stated deadline.

The procurement appears to be a direct single-source contract without specific set-aside designations or restrictions on responding organizations. The contract term is scheduled from 7/1/25 to 6/30/28, with an estimated annual budget of $34,980 and a total contract value of $104,940 for the entire three-year period. Kawakami was selected based on her documented expertise in creating online training materials, recording audio and video, troubleshooting user access issues, and designing learning surveys. The training modules must comply with SCORM technical standards for online learning content and will be tailored specifically to tax collector office training needs. No information is provided about alternative vendors or incumbent contractors, and the procurement appears to be narrowly focused on this specific training development service for the Property Tax Oversight division.