Toshiba Telephony Equipment Services

The City of Pittsburgh Office of Management & Budget, on behalf of the Department of Innovation & Performance, is soliciting bids for Invitation for Bid (IFB) #2023-IFB-007, seeking comprehensive Toshiba Telephony Equipment Services across multiple jurisdictions including Allegheny County and Philadelphia City. The procurement covers additions, moves, upgrades, cabling, and maintenance for telecommunications equipment, specifically targeting Toshiba systems such as DK424, CIX40, CTX100, and CTX670 telephony systems, along with associated voicemail systems and specific phone models like DKT3210 and DKT3220. The contract period spans from May 1, 2023, through April 30, 2025, with options for two additional one-year renewals. Key deadlines include a May 1, 2023 deadline for questions and a May 8, 2023 proposal submission deadline at 2:00 pm. Bidders must provide detailed pricing proposals covering various service rates, including DEMARC and inside telephone cabling, with hourly rates differentiated by time periods such as weekday business hours, evening hours, weekends, and holidays.

The solicitation emphasizes significant participation goals for disadvantaged businesses, specifically requiring 18% minority-owned, 7% women-owned, and 5% veteran-owned business involvement. Bidders must submit comprehensive documentation including an EORC Participation Form, Statement of Affiliations, Vendor Contact Sheet, Vendor Registration Form, and W-9, with all submissions required through the ProcureNow electronic portal. The procurement will utilize a cost-plus pricing model, allowing a percentage markup for materials not individually listed in the solicitation. While specific budget ranges are not explicitly stated, the detailed rate structure and comprehensive service requirements suggest a potentially substantial contract value. Interested vendors must demonstrate technical capability to service multiple Toshiba telephony system models and provide flexible service offerings across different time periods and operational contexts.