TIPS Kiosk Software Renewal

The Texas Health and Human Services Commission (HHSC) has issued an Invitation for Bids (IFB) No. HHS0016565 for a TIPS Kiosk Software Renewal, specifically seeking a DynaTouch brand Touch Information Presentation (TIPS) Kiosk Software solution for agency-provided backend server and client workstation systems. The procurement covers a management and client software solution designed to centrally manage limited access "Kiosk" devices across HHSC locations in Travis County and Austin. Key procurement dates include an IFB posting on August 22, 2025, with questions due by August 27, 2025, and responses due on September 8, 2025, at 10:30 AM. The initial contract term will run from the award date until August 31, 2026, with potential extension options. Bidders must demonstrate a minimum of ten years of relevant experience and provide verifiable references. Evaluation criteria will focus on best value to the State of Texas, considering factors such as meeting IFB requirements, performance delivery capabilities, and pricing. Pricing must be submitted using the provided Pricing Sheet with firm, fixed prices for the entire contract duration.

The procurement does not specifically mention set-aside designations or restrictions for disadvantaged enterprises. Bidders will be required to comply with administrative requirements including background checks, insurance provisions, and standards of conduct. The historical spend for similar services is $174,238.00 for the period of 9/1/2024 - 8/31/2025, which provides insight into the potential budget range for this contract. The procurement will be conducted under Texas Government Code provisions and evaluated according to state purchasing regulations. While the specific incumbent vendor is not disclosed, the solicitation emphasizes the need for a solution that can integrate with existing HHSC infrastructure and backend systems. The contract will be awarded based on a comprehensive assessment of technical capabilities, compliance with specifications, and competitive pricing, with a focus on providing a robust kiosk software management solution for the agency's operational needs.