This is to purchase access to use a case management product called maxient. UNM is currently under contract with a competitor (advocate by simplicity). We have made the decision that advocate is no longer working for US. In addition, the maxient pro

The University of New Mexico is pursuing a sole-source procurement of Maxient case management software under a 60-month contract through March 31, 2030, with proposals due October 3, 2026. UNM's Dean of Students Office has determined that Maxient is the only product capable of meeting the university's functional requirements and is replacing the incumbent system, Advocate by Simplicity, which has been in use for approximately ten years.

The primary capability filter is Maxient's architecture: the software hosts multiple forms that filter to the same data set, whereas Advocate restricts users to one form type per data set. This architectural difference is material to the university's student conduct workflow and case management for at-risk students. UNM evaluated alternatives, including Salesforce Education Cloud, but determined that competing products lack adequate experience and software specificity for student conduct processes. The Dean of Students Office requires this system to manage student conduct processes university-wide and maintain reliable case management in an increasingly litigious environment.

The total contract value is $81,000 over the 60-month term, which includes an $8,000 setup fee offset by estimated annual savings of approximately $4,000 compared to the incumbent system. The vendor is Maxient LLC, P.O. Box 7224, Charlottesville, Virginia. UNM conducted campus demonstrations with constituents and documented due diligence through vendor meetings before submitting the sole-source justification. The procurement will be posted on the UNM Sunshine Portal and the State of New Mexico Procurement website for a 30-day review period prior to purchase authorization.