The new mexico tourism department, nmtd, (BU41800) is requesting the purchase of procurement services of travel trade CRM platform, international travel trade reporting and B@B international tourism industry event services. The travel trade trip report

The New Mexico Tourism Department is seeking procurement services for a Travel Trade CRM platform, international travel trade reporting, and Four Corners regional tourism industry event services, with proposals due July 31, 2026. This procurement is a sole-source award to SHARE (Vendor Number 0000183893), based in Cheyenne, Wyoming — the sole-source determination was certified by the Tourism Department's Chief Procurement Officer on June 24, 2026, approved by legal counsel on June 25, 2026, and is posted for thirty calendar days without protest before final approval by the State Purchasing Agent.

The scope encompasses three integrated components: delivery of a Research and Market Intelligence (RMI) TRIP Report analyzing travel trade in the United Kingdom and German-speaking markets with destination-level reports for Albuquerque, Santa Fe, and Las Cruces by May 31, 2027; renewal and licensing of a custom Customer Relationship Management (CRM) database platform tailored for travel trade documentation, analysis, and outreach with unlimited authorized users and technical support; and fulfillment of an inbound travel tradeshow serving the Four Corners region (New Mexico, Arizona, Utah, and Colorado) with targets of 50 travel buyers and 100 suppliers, managing all logistical elements including planning, promotion, venue selection, and attendee travel costs.

The contract value is $320,000 before tax, with an estimated tax liability of $26,200. The contract term is four years, with the scope of work extending through June 30, 2027, for consultations and report revisions. The Tourism Department's due diligence evaluated alternative vendors including Salesforce, Granicus, Go West Summit, and industry organizations including the National Tour Association and U.S. Travel Association, concluding that none offered the required combination of specialized travel trade research, custom CRM functionality linking tour operators and in-state tourism businesses with product audit data, and a dedicated Four Corners regional tradeshow.