Tenant & Employee Satisfaction Surveys

HomeFront, a public housing authority located in Montana, is seeking a contractor to develop and implement comprehensive Tenant and Employee Satisfaction Surveys through Request for Proposals (RFP) No. P24005 in Gallatin County. The project requires a vendor to design, implement, and report on surveys targeting both tenant and employee populations, with a focus on gathering detailed feedback and insights. Proposers must submit a comprehensive proposal including a Form of Proposal, Profile of Firm, Proposed Services, and Managerial Capacity, with one original signed copy and two exact copies. The agency will evaluate proposals based on six key factors: proposed costs (30 points), understanding of requirements (10 points), technical approach (10 points), technical capabilities (10 points), relevant experience (30 points), and overall proposal quality (10 points). The initial contract period is 12 months, with potential extensions, and the proposal submission deadline has been extended to 3:00 PM MT on Thursday, February 24, 2025, with a final deadline for questions set at 3:00 PM MT on Monday, February 12, 2025.

The RFP emphasizes experience with public housing and HUD-related work, with specific provisions for Section 3 compliance, which requires directing employment and economic opportunities to low- and very low-income persons. Potential bidders must comply with numerous federal requirements, including non-discrimination guidelines, equal employment opportunity certifications, and lobbying activity disclosures. The contract includes provisions for potential rate escalations tied to Montana prevailing wage rates and requires comprehensive insurance coverage, including workers' compensation and commercial general liability. The contract has a guaranteed minimum amount of $2,000 and a not-to-exceed maximum of $200,000 annually. Proposers must complete various federal forms, including HUD-5369-C certifications, HUD-50071 payment certifications, and equal employment opportunity documentation. The agency reserves the right to reject proposals based on staff felony convictions or discovered false information, and encourages participation from small businesses, women-owned, and minority-owned enterprises.