Telephone Triage Nurse Advice Services
Closed State & local contract opportunity Posted
- Solicitation number
- RFP-HHS-FY25-0371
- State
- California
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 948 Health Related Services (See Class 952 For Human Services)
- 94847 Health Care Center Services
- 94848 Health Care Services (Not Otherwise Classified)
- 94864 Nursing Services
- 94874 Professional Medical Services (Including Physicians, Pharmacists, And All Specialties)
- 94887 Telemedical Professional Services
Opportunity details come from biddingousa.com. Updated .
About this opportunity
Santa Clara Valley Healthcare (SCVH) is seeking qualified firms to provide telephone triage nurse advice services through a competitive solicitation in Santa Clara County, California. The procurement aims to establish a contract for professional nursing services that will provide remote telephone-based healthcare consultation and guidance. Proposals must be submitted electronically through the County's e-sourcing system by September 10, 2025, with a strict prohibition on paper, email, or fax submissions. The initial contract term is one year, with potential renewals for up to four additional one-year periods, contingent on performance and mutual agreement. While specific evaluation criteria are not detailed in the provided information, the solicitation indicates that proposers will need to demonstrate expertise in telephone triage nursing and the ability to effectively deliver comprehensive advice services to healthcare patients.
No specific set-aside designations or restrictions on vendor types were explicitly stated in the procurement documentation. The solicitation appears open to qualified healthcare service providers with demonstrated experience in telephone triage nursing. While the exact budget range is not specified, the procurement suggests a potentially significant contract value given the comprehensive nature of the services and the multi-year potential contract duration. The contract will be structured through a mutually agreed-upon scope of services that will outline the specific rights and responsibilities of both SCVH and the selected vendor(s). The procurement methodology suggests the possibility of multiple awards, indicating that more than one vendor might be selected to provide these telephone triage nurse advice services to Santa Clara County.
Opportunity text
Santa Clara Valley Healthcare ("SCVH") is seeking proposals from qualified and experienced firms ("Offerors" and/or "Proposers") to provide telephone triage nurse advice services ("Services"). This solicitation may result in a single or multiple awards to contract with the County of Santa Clara ("County") for the purpose of providing the Services as described in this solicitation. It is the County's intent to award an Agreement(s) with an initial term of one (1) year, with an option for the County to renew up to four (4) additional one-year periods, unless terminated earlier or otherwise amended. The Offeror and the County will agree upon a scope of services outlining the rights and responsibilities of each Party through a contract. THIS SOLICITATION REQUIRES ALL PROPOSALS TO BE SUBMITTED ELECTRONICALLY THROUGH COUNTY'S E-SOURCING SYSTEM. NO PAPER, EMAIL OR FAX SUBMISSIONS WILL BE ACCEPTED AND MAY BE DEEMED NONRESPONSIVE.
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