TeamViewer Software and Support Renewal

The Maryland Department of Housing and Community Development is requesting proposals to renew TeamViewer Corporate subscription licenses under PORFP BPM055864, with proposals due March 23, 2026 at 12:00 PM ET — a secondary competition limited to Master Contractors holding an active contract under the Commercial Off-the-Shelf Software (COTS 2012) Master Contract (060B2490021).

The scope comprises one TeamViewer Corporate Subscription license and four Add-on Channels, with manufacturer-provided maintenance, support, software updates, and security fixes for the term March 11, 2026 through March 10, 2027. Master Contractors must provide newly issued, unused licenses directly from the manufacturer and include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with their proposal to verify Master Contract pricing compliance. Pricing must remain valid for at least ninety calendar days following the proposal due date.

Evaluation criteria include compliance with licensing requirements, vendor authorization to resell TeamViewer products, service responsiveness and customer support, and price competitiveness; award will be made to the responsible offeror whose proposal is determined most advantageous to the State considering technical merit and price. The State retains the right to purchase more or less than the specified quantity subject to funding availability.

Questions are due March 17, 2026 at 12:00 PM ET to Amanda Sadler at amanda.sadler@maryland.gov or 301.429.7780. Proposals must be submitted electronically through eMaryland Marketplace Advantage (eMMA). Invoices should be directed to Termia Jones at termia.jones@maryland.gov.