Tax Fulfillment Services

The state of Massachusetts is seeking bids for Tax Fulfillment Services for a three-year contract period. The procurement involves the provision of comprehensive tax processing and fulfillment services, including the processing and mailing of tax forms and related materials to taxpayers. Key deliverables include the timely and accurate printing, assembly, and distribution of tax documents, as well as secure storage and management of taxpayer information. Qualified respondents should have significant experience in large-scale tax processing operations, demonstrated capacity to handle high-volume mailings, and robust data security and privacy controls. The procurement process includes a submission deadline of August 26, 2019, and the state may hold a pre-bid meeting or site visit for interested vendors.

There are no set-aside designations or restrictions on the types of organizations that can respond to this opportunity. The state has not identified any incumbent vendors or existing technology that requires integration. While an exact award value or budget range is not provided, respondents should expect a multi-year contract with compensation commensurate with the scale and complexity of the required tax fulfillment services.