Survey Tool for UW System Campuses and UW Madison

The University of Wisconsin System Office of Procurement issued a Request for Proposal (RFP #LB-21-2778) seeking survey tool solutions for all 13 UW System campuses, including UW-Madison and UW-Milwaukee. The procurement encompasses three distinct award lots: Enterprise Survey Tools for general academic users and institutional researchers, Student Course Evaluation Survey Tools, and Crowdsourcing Research Tools. Vendors may propose solutions for one, multiple, or all lots, with the University intending to make multiple awards to address varying campus needs. Required qualifications include a minimum of three years of proven experience providing similar products to higher education institutions, ability to provide separate accounts for each UW System institution, and integration capabilities with Canvas Learning Management System. Evaluation criteria are structured with 35 percent allocated to general requirements and company profile, 35 percent to evaluation scenarios specific to each lot, and 30 percent to cost proposals. Key deadlines included vendor questions due July 8, 2021, at 3:00 PM CST, proposal submissions due July 23, 2021, at 3:00 PM CST, oral presentations estimated for July 26-30, 2021, and a targeted contract execution date of October 13, 2021.

The RFP includes a 5 percent price preference for certified minority business enterprises and disabled veteran-owned businesses, providing some set-aside opportunities for diverse vendors. All contractual services must be performed in the United States, with data storage required in the contiguous United States. Vendors must complete a comprehensive Higher Education Community Vendor Assessment Toolkit (HECVAT) Full assessment, demonstrating robust security and compliance capabilities across multiple frameworks including HIPAA, PCI DSS, and various cybersecurity standards. The resulting contract will have an initial three-year term from November 1, 2021, through October 31, 2024, with two potential one-year renewal options. Technical requirements are extensive, mandating WCAG 2.0 Level AA accessibility, multi-factor authentication, comprehensive reporting capabilities, and integration with existing institutional systems. While specific award values were not explicitly stated, the procurement covers survey tool solutions for over 182,000 students across multiple campuses, suggesting a significant potential contract value. The University reserves the right to award contracts to multiple vendors per lot and may request best and final offers during the evaluation process.