Student Chromebook Refresh

Iredell-Statesville Public Schools (I-SS) is seeking proposals for a Chromebook refresh project to acquire approximately 12,000 non-touch devices for middle and high school students. The Request for Proposal (#198-11172025) specifies detailed technical requirements, including 11-inch and 14-inch screen models with 8GB RAM, 64GB hard drive, Intel or MediaTek processors, and specific port configurations. Vendors must provide comprehensive pricing that includes device cost, shipping, warranty, accidental damage coverage, provisioning, and Chrome OS licensing. Key submission deadlines include vendor questions due by November 21, 2025, at 5:00 PM, with district responses posted by November 25, 2025, and proposal submissions required via email by December 12, 2025, at 5:00 PM. The public bid opening is scheduled for December 15, 2025, with potential School Board approval anticipated in February 2026. Evaluation will be conducted on a best-value basis using weighted criteria: device specifications (20 points), unit price (20 points), partner/white glove services (20 points), warranty and damage coverage (15 points), payment terms (10 points), vendor references (10 points), and prior district experience (5 points), with potential bonus points for additional features.

The procurement does not specify explicit set-aside designations or restrictions for disadvantaged enterprises. White glove services are mandatory and include device preparation, asset tagging, Chrome domain enrollment, and provision of spare devices (minimum 2%). Vendors must offer two payment options: full cash pricing and a financing arrangement not exceeding four years. The required service package includes five-year accidental damage warranty with $0 deductible, covering battery, theft, charger damage, and unlimited repair instances using original equipment manufacturer parts. Device delivery must be completed by April 30, 2026, to approximately 20 middle and high school locations. While a specific budget range is not explicitly stated, the procurement involves approximately 12,000 devices with potential 10% variance, suggesting a significant investment in educational technology infrastructure. Optional Google Workspace for Education licensing can be quoted separately, providing additional flexibility for interested vendors.