Statewide Automated Victim Notification (SAVNS) RFP

The Texas State Procurement Division is seeking proposals for the Statewide Automated Victim Notification System (SAVNS) through a competitive Request for Proposal (RFP) process. This procurement aims to establish a comprehensive technological solution for victim notification services across multiple criminal justice jurisdictions within the state. The primary objective is to develop and implement an automated system that can efficiently communicate case status, court proceedings, offender custody changes, and other critical legal updates to victims and stakeholders. Potential vendors must demonstrate expertise in developing robust, secure, and scalable notification technologies with capabilities for multi-channel communication including phone, email, and text messaging. The RFP requires respondents to provide detailed technical specifications, system architecture plans, data security protocols, and integration capabilities with existing state criminal justice databases. The proposal submission deadline is March 7, 2025, with the initial posting date of February 14, 2025. Vendors are expected to provide comprehensive documentation of their technical approach, implementation strategy, ongoing maintenance plans, and support mechanisms.

While specific set-aside designations are not explicitly detailed in the available information, Texas typically encourages participation from Historically Underutilized Businesses (HUBs) and small businesses in state procurement processes. The SAVNS contract will likely require vendors to have significant experience in criminal justice technology, victim services management systems, and secure communication platforms. Potential respondents should have demonstrated capabilities in developing statewide or multi-jurisdictional notification systems with proven track records of successful implementations in similar governmental contexts. Although specific budget ranges are not provided, state technology contracts of this complexity often range from $500,000 to $5 million, depending on system complexity, implementation scope, and ongoing support requirements. Vendors will need to demonstrate robust cybersecurity credentials, compliance with state and federal victim privacy regulations, and the ability to seamlessly integrate with existing Texas criminal justice information systems.