Sole Source for Operating System for Disability Services

The Rogue Valley Council of Governments (RVCOG) in Jackson County, Oregon, is pursuing a sole source procurement for a modern operating system specifically designed for Aging and Disability Services. The procurement seeks a comprehensive software solution with licensed product modules encompassing case management/care coordination, events management, volunteer management, telephone reassurance, and meals management. Critical requirements include a cloud-based platform that is mobile/tablet friendly, HIPAA-compliant, capable of importing data from existing systems, supporting staff and volunteer training, providing consulting services, and generating robust reports. The contract opportunity was originally posted on November 14, 2022, with an initial response deadline of November 22, 2022. The selected vendor, Mon Ami, was determined to be the only contractor capable of meeting all functional and data requirements through extensive market research conducted since January 2021, which included program descriptions, webinar reviews, and trade show evaluations.

No specific set-aside designations or restrictions on respondent types were explicitly mentioned in the documentation. The procurement targets replacing an obsolete database system that currently lacks necessary data tracking and reporting capabilities. The incumbent technology infrastructure requires comprehensive system migration and enhancement, with Mon Ami agreeing to collaborate on continual system design and reporting improvements. The proposed contract has a fixed pricing structure of $20,000 annually for a three-year term, representing a significant discount from the standard $35,000 annual fee and waiving implementation costs. Mon Ami has been selected as the sole source vendor based on their unique ability to provide all required modules at a competitive price point, with a commitment to meeting the evolving technological needs of RVCOG's Aging and Disability Services department.