Sole Source for Microsoft Unified Support Services

The University of Montana is pursuing a sole source procurement for Microsoft Unified Support Services through solicitation number UOM-ISS-2025-3311, with a formal solicitation period open from May 21, 2025, to June 5, 2025, at 2:00 PM MDT. This procurement is specifically designed to secure comprehensive computing maintenance services for the university's Microsoft software infrastructure, enabling efficient updates, patches, and technical troubleshooting. The solicitation will facilitate ongoing technological support critical to the institution's operational capabilities. Primary contact for this opportunity is Michael Michalik, reachable at jay.michalik@mso.umt.edu or +1 406-243-4394. The procurement will utilize US Dollars with payment terms of 0% 0, Net 30, indicating standard net 30-day payment expectations after invoice receipt. The university's rationale for pursuing a sole source contract emphasizes the need for specialized, direct support from Microsoft to maintain its extensive software ecosystem.

While the documentation does not explicitly outline set-aside designations or specific vendor restrictions, the sole source nature of the procurement suggests Microsoft is the exclusive provider for these support services. The contract appears focused on maintaining existing Microsoft software infrastructure, implying potential integration requirements with current technological systems. No specific budget range or award value is directly stated in the available documentation. The procurement appears targeted specifically at the University of Montana's technological needs, with the primary objective of securing continued, uninterrupted Microsoft software support and maintenance services. The sole source approach indicates a strategic decision to work directly with Microsoft to ensure comprehensive, vendor-direct technological support tailored to the university's specific computing environment and operational requirements.