Single Source 2601 - Nan Navigator

The Florida Department of Elder Affairs (DOEA) is pursuing a sole-source award to NAN Navigator, Inc. of Orlando, Florida, for dementia care navigation services under Single Source 2601, with the last day for receipt of information set for November 30, 2026. The requirement comes from the Florida Alzheimer's Center of Excellence (FACE), a DOEA program. DOEA attributes the single-source selection to NAN Navigator's proprietary Laird Model of Care, bespoke software platform, and documented outcomes, including reduced caregiver burden, emergency room visits, hospitalizations, and healthcare costs. After market research that included national industry conferences and review of available care navigation platforms, DOEA determined that no alternative vendor offers the integrated clinical model, proprietary data infrastructure, research continuity, and comparable demonstrated outcomes.

Services target Florida residents on the Alzheimer's Disease Initiative (ADI) waitlist and current FACE participants. Scope includes personalized care planning, caregiver engagement and support, resource navigation, technology platform access, data collection and outcome monitoring, caregiver registry maintenance, research support, and integration with community provider networks. The commodity code is 85121606 (Geriatric services).

The estimated contract value is $538,461 for a six-month term running January 1 through June 30, 2027. The jurisdiction is listed as Leon County, Florida. The DOEA primary contact is Justin Taylor. NAN Navigator's listed points of contact are Patricia Allman, Chief Executive Officer, and Dr. Rosemary Laird, Chief Medical Officer. The notice posted November 9, 2026.