SH-04-PR30764

The North Carolina Department of Transportation (NCDOT), Division 4, is seeking a contractor for comprehensive custodial operations and maintenance services at the Northampton County Rest Area/Welcome Center located on I-95 Southbound Lane. The procurement involves a full-service janitorial contract requiring 24/7 staffing with differentiated requirements for summer and winter periods. Contractors must provide labor, supervision, equipment, and supplies for facility maintenance, with mandatory wage rates specified at $14.99 for attendants, $17.99 for assistant supervisors, and $19.99 for supervisors. The contract period runs from April 1, 2026, through March 31, 2027, with potential for two additional one-year extensions. Bidders are required to submit both a full staffing lump sum proposal and a monthly rate for reduced staffing, with bids due January 28, 2026, at 2:00 p.m. The estimated annual rest area visitation is 1,197,255 people, with an average water usage of 5.51 gallons per person. Contractors must provide a 5 percent performance guarantee of monthly compensation, which will be refunded upon satisfactory contract completion.

There are no specific set-aside designations or minority/disadvantaged business enterprise (MBE/WBE) goals for this contract. Contractors must obtain commercial general liability insurance with $5,000,000 per occurrence and aggregate limits, with the State of North Carolina named as an additional insured. The contract includes detailed compensation reduction schedules for non-compliance with staffing, safety, maintenance, and operational requirements. All costs for materials, supplies, equipment, uniforms, waste disposal, and recycling services are the contractor's responsibility. While no specific budget range is explicitly stated, the comprehensive requirements and 24/7 staffing suggest a significant annual contract value. The procurement allows for potential budget-related adjustments through the option of submitting reduced staffing monthly rates, providing flexibility for the NCDOT. No contract payment bond is required, and the contract will likely be awarded within 30 days of the bid opening.