ServiceNow Fleet Management

The California Office of Energy Infrastructure Safety is requesting proposals for design, implementation, configuration, and maintenance of a ServiceNow-based fleet management system, with proposals due June 19, 2026 at 2:00 p.m. Pacific Time and anticipated award June 24, 2026. Written questions are due June 10, 2026, with answers posted by June 11, 2026.

The scope requires an integrated solution encompassing vehicle lifecycle management, Geotab telematics integration, maintenance scheduling, compliance tracking, and native integration with existing ServiceNow modules. The system must enable real-time vehicle tracking, automated workflows, advanced analytics for fleet optimization, and sustainability reporting. Place of performance is remote with on-site support required at Energy Safety's Sacramento office for implementation, testing, integration, user training, and change management.

Minimum qualifications require California Secretary of State registration, current general liability and workers' compensation insurance, three or more references demonstrating satisfactory performance on similar work within the past five years, and at least three years of direct relevant experience implementing ServiceNow Fleet Management modules. The project manager must have three years of team management experience; at least one key staff member must have one year of integration experience between ServiceNow and Geotab telematics systems. Proposers must comply with conflict of interest disclosure requirements related to investor-owned utilities, file Form 700 statements of economic interest, and complete all mandatory attachments including cost sheets, proposal certifications, proof of insurance, and references.

The contract term is two years with an optional one-year extension. Proposer rates remain fixed throughout the entire contract term. Technical evaluation comprises 70 percent of the total score, covering technical approach and methodology, system design and technical effectiveness, project management and work plan, team qualifications and capabilities, system testing and maintenance, and reporting quality. Cost evaluation is weighted at 30 percent. Small Business preferences, Non-Small Business Subcontractor preferences, and Disabled Veteran Business Enterprise incentives are available.