Senior Services Division's Mental Health Services

The City of Jacksonville, Florida Senior Services Division is soliciting bids under ITQ 18311-27-2 for specialized mental health services for adults aged 60 and older, with responses due November 12, 2026 at 4:00 p.m. EST. The City encourages participation by Jacksonville Small and Emerging Businesses under its encouragement plan, and the solicitation carries no set-aside.

Bidders must hold professional licensure from the Florida Department of Health as a psychologist, psychiatrist, clinical social worker, marriage and family therapist, or mental health counselor. Bidders located in Duval County must also provide a local business license. Contractors must comply with E-Verify employment eligibility verification and maintain professional liability coverage of $1,000,000 per claim and aggregate, sexual molestation liability of $1,000,000 per claim and $2,000,000 aggregate, and general liability of $2,000,000 aggregate, among other required coverages.

The awardee will deliver mental health counseling at 16 senior centers throughout Jacksonville at least once monthly during standard business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays. The minimum annual volume is 350 service hours, comprising 50 hours of individual services and 300 hours of group services. The initial term is one year, with three optional one-year renewals. Award goes to the single lowest responsive and responsible bidder meeting all mandatory requirements, on an all-or-none basis.

Pricing must be submitted on the Bid Proposal Form spreadsheet through the City's 1Cloud e-procurement system and remains firm for the first contract year. Payment is due 45 days after invoice receipt for non-construction services. Responses must include acknowledgment of conflict of interest certifications, equal business opportunity program participation, and solicitation silence policy compliance. The solicitation opened November 5, 2026 at 11:17 a.m. EST.