Senior Services Division's Mental Health Services

The City of Jacksonville's Senior Services Division is soliciting quotes through an Invitation to Quote for specialized mental health services for seniors aged 60 and older, with responses due November 4, 2026, at 4:00 p.m. Eligibility is restricted to bidders legally authorized to do business in Duval County and holding applicable local business licenses, and bidders must comply with Jacksonville's Small and Emerging Business program encouragement plan.

Mandatory licensure requires that the provider be licensed by the Florida Department of Health as a psychologist, psychiatrist, clinical social worker, marriage and family therapist, or mental health counselor. The contractor must deliver a minimum of 350 hours annually, consisting of 50 hours of individual mental health services and 300 hours of group mental health services, integrated with overall service and support to enhance emotional and behavioral functions. Services run Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays, with counseling at least once monthly at each of the 16 senior centers across Jacksonville. The contract location is 117 West Duval Street, Suite 210, Jacksonville, Florida 32202.

Required coverage includes professional liability of $1 million per claim and sexual molestation liability of $1 million per claim and $2 million aggregate. Bidders must also maintain E-Verify system registration, submit a conflict of interest certification, and comply with the City's nondiscrimination provisions.

The solicitation seeks a single contractor. The initial term is one year, with three optional one-year renewals subject to approval by both the supplier and the City. Award will be made on an all-or-none basis to the lowest responsive, responsible bidder, with ranking determined by price only. Pricing must remain firm for the first year; thereafter, the supplier may request price escalation or de-escalation based on the Consumer Price Index and documentation of industry-wide increases, subject to City approval. The City reserves the right to reject any or all bids, cancel contracts at its discretion, and extend the agreement for the period necessary to implement a replacement contract.