Security Systems Maintenance and Support Services

The Michigan Department of Corrections (MDOC) has issued Request for Proposal (RFP) No. 250000002038 for Security Systems Maintenance and Support Services covering 27 prison facilities in Grand Traverse County and across the state. The comprehensive contract seeks a contractor to provide full-scale maintenance, support, and management of complex security systems including camera systems, access control, fence detection, personal protection devices, and related technological infrastructure. Specific deliverables include system design, repair, upgrade tracking, digital documentation management, software license management, inventory tracking, work request handling, and 24/7 emergency response capabilities. The contract will commence on December 1, 2025, with an initial term ending September 30, 2028, and potential for up to five additional one-year renewal options. A mandatory pre-proposal meeting is scheduled for August 14, 2025, at 10:00 a.m. Eastern, with proposal submissions due by September 23, 2025, at 3:00 p.m. Eastern. The evaluation process will utilize a 100-point technical scoring system, with bidders required to achieve a minimum of 80 points to advance to pricing evaluation, and the contract will be awarded to the bidder offering the best overall value.

The RFP does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. Contractors must undergo rigorous background checks and comply with strict security protocols, including adherence to Prison Rape Elimination Act (PREA) standards and vendor conduct regulations. The contract includes specific insurance requirements, including Commercial General Liability ($1,000,000 per occurrence), Automobile Liability Insurance ($1,000,000 per accident), Workers' Compensation, and Privacy and Security Liability Insurance ($5,000,000 per occurrence). Pricing structures allow for a maximum 15% contractor markup on parts and manufacturer costs for licenses and software upgrades. While specific total contract value is not explicitly stated, the comprehensive nature of the services, covering 27 facilities with extensive security system management, suggests a significant potential contract value. Contractors will be required to provide detailed monthly performance reporting and maintain strict compliance with the MDOC's extensive vendor rules and regulations, which cover everything from personal conduct to facility entry protocols.