Security Services for G. K. Butterfield Transit Center

The City of Greenville is requesting proposals for security services at the G.K. Butterfield Transit Center (RFP 25-26-48), with proposals due June 17, 2026 at 4:00 PM EST and questions due June 10. The procurement is subject to Federal Transit Administration assurances and a Disadvantaged Business Enterprise participation goal of 9.375 percent.

The scope calls for one unarmed, uniformed security officer on duty six days per week during operating hours—7:00 AM to 7:30 PM Monday through Friday and 9:00 AM to 4:30 PM Saturday—at the transit center located at 600 S. Pitt Street, Greenville, NC 27834. The facility encompasses administrative offices, parking, an outdoor transfer center with twelve bus access points, video surveillance equipment, public restrooms, and ticketing facilities. Contractors must maintain a full-service office in the Greenville regional area and possess at least ten years of professional security services experience. Security officers must be minimum 25 years old, hold a high school diploma or GED, pass background clearance and pre-employment drug screening, and meet specified physical and communication requirements. Contractors must demonstrate ability to conduct drug and alcohol testing in compliance with 49 CFR Parts 653 and 654 and are responsible for all employee costs including salaries, wages, benefits, taxes, uniforms, and medical insurance for full-time employees. The City will not pay for overtime, vacation, or holiday hours not actually worked.

The contract term is three years with two optional one-year renewal terms at the sole discretion of Greenville Area Transit (GREAT). Pricing accounts for 20 percent of the total evaluation score; proposers specify the hourly rate for security officers. Payment terms are Net 30 days from invoice approval. Proposals remain valid for 90 days from submission. Contact Wood Davidson, Transit Manager, at 252-329-4047 or WDavidson@greenvillenc.gov for questions.