Salesforce license renewal (brand only)

The State of California is requesting bids for a Salesforce license renewal (Brand only) under RFB-IS-27200032-1, with bids due July 29, 2026.

The procurement renews existing Salesforce licenses supporting the state's brand management operations. Contractors must comply with mandatory information security and privacy requirements, including NIST Cybersecurity Framework guidelines, California Consumer Privacy Act (CCPA) provisions, and California privacy regulations. Security obligations include multi-factor authentication, encryption of data in transit and at rest, role-based access controls, comprehensive audit logging, regular security assessments and vulnerability testing, cyber liability insurance, annual security training documentation, and immediate breach notification. Contractors are responsible for ensuring subcontractors and vendors meet equivalent security standards and must establish service level agreements guaranteeing system availability and data protection commitments. Data storage is subject to location restrictions, and third-party access to state information is limited.

The renewal encompasses multiple Salesforce cloud solutions and associated support services with itemized pricing by product category and license quantity. Contract term and renewal options are specified in the RFB. The pricing structure and total contract value are contingent upon approved bid pricing and the scope of licenses required to maintain the state's brand management environment. Funding sources are California's budget allocation for information technology and software licensing. The procurement may include set-asides for small businesses or other designated vendor categories under California procurement policy.