RP002-26 Provision of Identity Theft Protection on a Multi-Year Contract

Gwinnett County's Board of Commissioners is conducting a competitive sealed proposal procurement (RFP RP002-26) for identity theft protection services through a multi-year contract for the Department of Human Resources. The solicitation seeks comprehensive service providers capable of delivering robust identity theft protection solutions for county employees or residents. Proposals must be submitted by November 4, 2025, at 2:50 P.M. local time, with specific submission requirements including two unbound single-sided copies and five digital copies (three technical and two financial). Potential vendors must meet strict qualification criteria, including being authorized to do business in Georgia and possessing an A.M. Best rating of A-7 or higher. Interested parties can obtain proposal documents from Aon Consulting, Inc. by contacting Joel Glenn, and must direct any questions to Jenny Coleman, Purchasing Associate II, by October 24, 2025, at 3:00 P.M. The county will publicly open proposals at 3:00 P.M. and publish a list of submitting service providers on their website the following business day.

The procurement appears to have no specific set-aside designations or restrictions on respondent types, maintaining an open competitive environment. Gwinnett County reserves the right to reject any or all proposals and will notify proposing companies via email after the award is posted on the county website. The solicitation emphasizes non-discrimination and provides reasonable accommodations for individuals with disabilities to participate in the procurement process. While specific award values are not explicitly stated in the provided documentation, the multi-year contract nature suggests a potentially significant financial opportunity for the selected identity theft protection service provider. The county's procurement approach indicates a comprehensive evaluation process focused on technical capabilities, financial stability, and service quality. Vendors should be prepared to demonstrate their ability to provide robust, long-term identity theft protection solutions that meet the county's specific needs and standards.