Rockdale Non-Emergency Transportation Services

Rockdale County, Georgia is seeking proposals for Non-Emergency Transportation Services (RNET) through Request for Proposals (RFP) No. 25-05, targeting transportation providers capable of serving court-involved adult and youth clients within the state. The procurement aims to secure a transportation provider to deliver approximately 1,800 adult and 1,600 juvenile rides, with services required seven days a week from 7 am to 11 pm. Providers must offer transportation within Georgia at a fixed rate of $18.00 per trip, which includes mileage and wait time. Comprehensive requirements mandate that transportation providers demonstrate extensive capabilities, including specialized driver training in consumer service, defensive driving, first aid, and background investigations. Drivers must be capable of managing clients with diverse needs, including potential language barriers and clients requiring special assistance. Proposals are due by 2:00 P.M. local time on Thursday, May 22, 2025, and must be submitted to the Rockdale County Finance Department Procurement Division. The initial contract term is one year with options to auto-renew for two additional one-year terms, contingent upon grant funding availability.

While specific set-aside designations are not explicitly detailed in the provided documentation, potential respondents must meet rigorous qualifications including comprehensive insurance coverage and adherence to strict operational standards. Providers must maintain vehicles meeting specific quality and safety requirements and implement robust confidentiality policies to protect client information. The services are subject to grant funding, which may introduce some limitations on long-term contract stability. The estimated annual value appears to be approximately $64,800, calculated by multiplying the total anticipated rides (3,400) by the per-trip rate of $18.00. No incumbent vendors are mentioned in the current documentation, and no specific infrastructure or technology integration requirements are outlined. Interested transportation providers should carefully review the full RFP documentation available on the Rockdale County government website under the "Doing Business Here, Bid Opportunities, Current Bids" section to ensure complete understanding of all procurement requirements and expectations.