Roanoke Island Festival Park Janitorial Services

The North Carolina Department of Natural and Cultural Resources is soliciting bids for janitorial services at Roanoke Island Festival Park in Manteo under IFB, with bids due September 29, 2026 at 2:00 p.m. ET and a mandatory site visit on September 23, 2026 at 11:00 a.m. ET.

The vendor shall provide services five days per week (Tuesday through Saturday) across approximately 33,423 square feet of facilities, including the Administration Building, Ticket Sales, Education Offices, Auditorium, Museum Store, Mall, Adventure Museum, Film Theater, Pavilion, Maintenance Building, and Actor's Lounge. Services run mid-March through December 31 during the public operating season, with reduced services during the winter closure (January through mid-March). All public areas must be cleaned prior to park opening at 9:00 a.m. ET. The Department furnishes all paper products, soap products, and cleaning chemicals; the vendor supplies labor, equipment, and administrative costs. Holiday schedules are set collaboratively with the Department Contract Manager.

The initial contract term runs November 1, 2026 through October 31, 2029, with State extension rights beyond that final active term. Bidders must submit pricing on the provided Pricing Form with no allowances for fuel surcharges or additional charges. Emergency cleaning services are billed at hourly rates established in the pricing submission.

Vendors must submit at least three professional references, a Certification of Financial Condition, a Vendor Background Check Agreement confirming criminal background checks on all employees, and a Location of Workers Utilized form. All vendor employees must possess appropriate identification and wear company uniforms or identifying apparel. Award recipients must register with the North Carolina Secretary of State within 10 business days and provide proof of commercial liability insurance within five days of award.

Written questions are due September 24, 2026 at 12:00 p.m. ET, with responses due by 3:00 p.m. ET on September 25. The Department Contract Manager is Amy Hinnant, Operations Manager, and the Procurement Specialist is Dwayne Alston.