RMS / JMS / CAD System

The White County Board of Commissioners is requesting sealed proposals for an integrated Records Management System (RMS), Jail Management System (JMS), and Computer Aided Dispatch (CAD) system, with proposals due June 28, 2022 at 3:00 p.m. EST. No pre-proposal meeting is required, though site visits to the White County Sheriff's Office and Public Safety Office are encouraged.

The scope encompasses software, implementation services, hardware, warranty, ongoing training, and technical support. The vendor must supply all server hardware and server-side software, five CAD workstations plus two supervisor stations, four mobile RMS stations, and 85 JMS stations. The system must integrate with the existing InterOp Public Safety Suite from Synergistic Software used by local police agencies and also interface with Emergency Reporting (ESO), RapidSOS, Eagle Solutions LiveScan, and Oasis Commissary systems. RMS and JMS data conversion is required; CAD data conversion is not. The 911 Communications Center serves all agencies within White County, including Cleveland and Helen municipalities. User populations include 51 sworn deputies, 30 law enforcement mobile units, 4 fire/EMS mobile units, 34 corrections deputies, 30 career firefighters, and approximately 20 dispatch personnel. White County has not established a set budget.

The contract commences upon execution and continues until project completion or termination by either party with 30 days written notice. Payment terms are negotiated, typically net 30, with construction-related invoices paid by draw method with 5–10% retainage until punch-list completion. The contractor must maintain Worker's Compensation and Employer's Liability insurance of at least $1 million, Comprehensive General Liability of at least $1 million per occurrence, and Automobile Liability of at least $500,000 per occurrence.

Qualifications are evaluated on 100 points (Company Background 15, Personnel Qualifications 20, Relevant Work 25, Project Approach 25, Pricing 15) before pricing proposals are reviewed. Questions are due June 9, 2022 at 12:00 p.m. EST, with addenda posted by June 16. All proposals must be submitted in hard copy to the Finance Director at 1235 Helen Highway, Cleveland, Georgia 30528. Synergistic Software Integrated was awarded the RMS component on July 25, 2022.