RFQ-ITS A251015072 C. CURE 9000 and ExacqVision Services

The California Governor's Office of Emergency Services (Cal OES) has issued a Request for Quote (RFQ-ITS A251015072) for comprehensive maintenance and repair services for C.CURE 9000 access control and ExacqVision video management systems across six Cal OES locations. The procurement seeks a qualified contractor to provide continuous, twenty-four/seven (24/7) technical support, including software updates, firmware upgrades, hardware maintenance, emergency and non-emergency repairs, and system training. Key contract performance requirements include holding a Low Voltage License and vendor-specific system certifications. The solicitation covers locations in Sacramento County, Sacramento City, and West Sacramento City, with a proposed contract term from July 1, 2025, through August 31, 2027. Critical dates include a quote submission deadline of July 15, 2025, at 9:00 AM PT, with an anticipated award date of July 23, 2025. The contractor will be evaluated based on technical capabilities, compliance with licensing requirements, and ability to maintain complex security technology infrastructure.

The procurement includes specific set-aside provisions for small businesses and disabled veteran business enterprises (DVBE), offering potential 5% preference credits during evaluation. Insurance requirements are comprehensive, mandating commercial general liability, workers' compensation, and automobile liability coverage. The cost structure allows for hourly rates for regular and overtime labor, user system training, and a not-to-exceed budget for access control parts, equipment, supplies, and software license renewals. Contractors can claim up to a 5% markup on parts and equipment, with all expenditures requiring prior approval and itemized documentation from the Cal OES Contract Manager. While no incumbent vendor is specifically mentioned, the solicitation suggests a need for seamless integration with existing security systems at six different Cal OES locations. Though an exact budget range is not specified, the detailed cost structure and multiple service requirements indicate a substantial contract value with potential for ongoing technical support and system maintenance.