RFQ DTS 25-223 - SmartIQ SaaS

The California Department of Water Resources (DWR) issued Request for Quotation (RFQ) DTS 25-223 on March 25, 2026, seeking SmartIQ SaaS licensing to support its existing Docusign Enterprise Licensing Agreement over a five-year term. The procurement requires the delivery of Part # SmartIQ_001, which includes 100,000 transaction allowances annually, five SmartIQ Design Users, four SmartIQ Tenancies, and multiple connectors (SharePoint, SFTP, ODATA, CMIS, and Docusign). The contractor must provide Premium Support with Gold Service Level Agreements and 24/7/360 availability, with defined response and resolution times ranging from one hour for critical system failures to ten days for enhancement requests. Payment terms are Net 45 days, with annual license subscriptions paid during each renewal year in accordance with California Government Code Section 927. Prospective bidders must submit questions by April 1, 2026 at 2:00 PM PT, with formal quotations due by April 10, 2026 at 2:00 PM PT via email to Mark Mateo at mark.mateo@water.ca.gov. All responses must be submitted on official business letterhead and include pricing on a per-item basis with clearly identified unit and extended prices for each of the five one-year periods. Award will be made within 45 days of the scheduled contract award date to the responsive bidder offering the lowest net cost after applicable preferences are applied.

Bidders claiming California-certified small business status receive a five percent preference, and non-small businesses with 25 percent California-certified small business subcontractor participation also qualify for a five percent preference. California-certified Disabled Veteran Business Enterprise (DVBE) suppliers receive incentive adjustments ranging from 3 percent to 5 percent based on confirmed participation levels. All respondents must submit required administrative documentation including the DWR RFQ Cover Sheet, Bidder Declaration (GSPD-05-105), California Civil Rights Laws Attachment (DGS OLS 04), and GenAI Disclosure (DWR 9834), with first-time vendors also required to provide a Payee Data Record (STD. 204) and Drug Free Workplace Certification (STD. 021). The procurement requires integration with DWR's existing Docusign Enterprise Licensing Agreement infrastructure, and all software licenses and maintenance fees are structured as subscriptions with only the first-year costs paid upfront. State Provisions for Cloud Computing Services (DGS PD 402-ITGP) are incorporated by reference into this solicitation. No specific budget range or award values are disclosed in the available documentation.