RFQ C5612566 SailPoint Identity Expert Services

The California Department of Corrections and Rehabilitation (CDCR) Enterprise Information Services is conducting a Request for Quote (RFQ #C5612566) for SailPoint Identity Expert Services to support their Identity and Access Management (IAM) program. The procurement seeks a contractor to provide professional services within a SailPoint hosted cloud environment, specifically focusing on Identity Managed Support services, Real-time Dashboard creation, and Root Cause & Documentation Updates. Mandatory qualifications require the contractor to be a certified SailPoint SaaS Delivery Admiral with substantial experience in identity governance, including at least two years working in California state and correctional environments. Key procurement dates include a solicitation release on November 26, 2024, with questions due by December 3, 2024, question responses by December 6, 2024, and quotes due on December 12, 2024. The contract period spans from December 23, 2024, through December 31, 2027, with an optional one-year extension available. Evaluation criteria will prioritize the lowest cost proposal that meets all specified requirements, with a focus on technical capabilities and compliance with detailed service specifications.

The contract has specific restrictions requiring the contractor to be headquartered and actively doing business within the United States, explicitly prohibiting foreign or international firms from responding. Subcontracting is limited to 40% of the total contract value, subject to specific justification and approval. The original agreement amount has been increased from $195,000 to $300,000, to be awarded on a time and materials basis. Contractors must provide comprehensive insurance coverage, including $1,000,000 per occurrence for commercial general liability, auto liability, professional liability, and employee dishonesty. Additional requirements include staff who can pass background checks, complete onboarding processes such as fingerprinting and TB testing, and obtain necessary security clearances. The contract includes provisions for unanticipated tasks not to exceed 10% of the original contract amount, providing flexibility for potential additional work. Successful bidders must submit multiple forms and certifications, including the Bidder Declaration, Payee Data Record, and GenAI Reporting Factsheet.