RFQ 26HS0514 - MedBank M&O

The California Department of Veterans Affairs (CalVet) is requesting quotes for BD Pyxis MedBank drug dispensing software, maintenance, and support services across six CalVet Homes (Yountville, Chula Vista, Fresno, Barstow, Redding, and West Los Angeles), with quotes due September 23, 2026 at 2:00 p.m. Pacific Time under RFQ 26HS0514.

A 5% preference for California Certified Small Businesses applies, and a Non-Small Business Subcontractor Preference is available for firms committing 25% or more work to certified small business subcontractors. Attendance at a mandatory walkthrough is required before submitting cost quotes.

The scope encompasses facility software and device integration services, pharmacy software and pharmacy integration services, and comprehensive support services including 24/7 technical assistance, unlimited service calls, preventive maintenance, parts and hardware updates, and software updates. Services are provided during normal operating hours (7:00 a.m. to 7:00 p.m. Monday through Friday and 8:00 a.m. to 5:00 p.m. Saturday) with after-hours support as needed. Pricing is structured on a cost-plus basis with separate line items for each facility and service category across three contract years, with sales taxes by location ranging from 7.25% to 9.5%. All contract costs must be all-inclusive with no separate travel reimbursement.

The contract term is three years from execution date, with an anticipated start date of October 3, 2026. The contractor must honor all manufacturer warranties and comply with HIPAA business associate requirements, California civil rights laws, state information technology security provisions, information security policies, patch management requirements, vendor remote access policies, and electronic waste disposal protocols. Required insurance includes workers' compensation (minimum $1,000,000 employer's liability) and commercial general liability (minimum $1,000,000). Written questions are due September 14, 2026. Intent to Award will be issued September 24, 2026, with a final protest deadline of October 1, 2026. Funding is subject to state budget appropriations with a budget contingency clause permitting contract cancellation if insufficient funds are appropriated.