RFQ 2025-100081 Transportation for DeKalb Seniors & Individuals with Disabilities-Coordinated Trips

DeKalb County Government is conducting a Request for Quotes (RFQ #2025-100081) to procure transportation services for seniors and individuals with disabilities through its Human Services Department. The procurement seeks up to 12 transportation providers, each operating one vehicle to conduct approximately 40 rides per day within DeKalb County, Georgia, serving both ambulatory and wheelchair-bound passengers. Services must be available from 5:00am to 7:00pm seven days per week, with trips primarily for medical appointments and quality-of-life destinations. Vendors must meet comprehensive qualifications including Georgia residency, valid driver's license, minimum two years of passenger/commercial driving experience, drug testing compliance, DHS background check clearance, and current CPR and Defensive Driver certifications. Key performance evaluation criteria will include on-time percentages, trip completion rates, customer feedback, GPS tracking data, and invoice accuracy. Vendors must provide per-trip pricing based on distance ranges (0-5 miles, 5-10 miles, over 10 miles) for both ambulatory and wheelchair passengers. Critical submission deadlines include February 11, 2025, for questions and February 18, 2025 (extended to February 25, 2025, per Addendum No. 1) for quote submissions, with the contract term set for one year and two potential renewal options.

The RFQ does not explicitly specify set-aside designations for disadvantaged enterprises or minority-owned businesses. Vendors must maintain specific insurance requirements, including Workers Compensation, Business Auto Liability of $500,000, and Commercial General Liability of $1,000,000 per occurrence. Technology requirements mandate GPS tracking for real-time vehicle location reporting and bi-weekly or monthly trip data submission via Excel spreadsheets. The county will handle all scheduling, dispatching, fare collection, passenger background checks, and drug testing, while providers will be compensated only for completed trips with no additional compensation for wait times or fuel cost variations. While no specific budget range is detailed, providers will be paid per trip with variations based on passenger type (ambulatory or wheelchair) and trip distance. The procurement allows for trips outside DeKalb County with prior approval, though most services are expected to remain within the county boundaries. The county intends to contract with multiple providers to ensure comprehensive transportation coverage for seniors and disabled individuals with limited mobility options.