RFP translation and interpretation services FY2025

The County of New Hanover, North Carolina is soliciting proposals for Spanish Translation and Interpretation Services through a Request for Proposals (RFP). The services sought include providing on-site Spanish translation and interpretation during the county's normal business hours as well as after-hours, weekends, and holidays. Bidders can propose to provide interpretation services only, translation services only, or both. The RFP outlines the scope of services, response requirements, and evaluation criteria, which include the bidder's experience, qualifications of assigned staff, customer service model, and understanding of the required services. A pre-proposal meeting will be held on April 25, 2024, and proposals are due by 5:00 PM EST on May 16, 2024. The resulting contract will be for a one-year term beginning July 1, 2024, with options to renew for three additional one-year periods.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. It also does not provide details on any listed incumbent vendors or current contractors, existing infrastructure or technology that requires integration, or possible award values or budget ranges. New Hanover County reserves the right to accept or reject any or all proposals received in response to this RFP.