RFP Pinal County Adult Detention Center Intercom System Replacement

Pinal County is soliciting responses on an RFP for the complete replacement of the intercom system at the Pinal County Sheriff's Office Adult Detention Center, with proposals due October 13, 2026 at 2:00 p.m. MST and a mandatory pre-proposal conference and site visit on September 22, 2026 at 9:00 a.m.

The scope involves replacing approximately 858 existing DXI intercoms with new VoIP-capable units, installing new fiber optic infrastructure (up to 24-strand single-mode fiber with 100 Gb preferred), establishing water-resistant server racks in 25 locations, and installing enterprise-grade network switches and routers. The successful vendor must integrate the new system with the existing AVEVA door control system and maintain intercoms functional throughout the project with minimal downtime. All vendor personnel and subcontractors must pass CJIS background checks and comply with detention center security procedures.

Vendors must maintain a local office within 150 miles of Pinal County, provide 24/7/365 on-call support with response times from one hour for critical outages to 48 hours for minor issues, and furnish a minimum five-year warranty with replacement parts available for at least 15 years post-installation. Contract term runs January 1, 2027 through December 31, 2027, with options to renew for four additional one-year periods at the County's discretion, subject to 90 days' notice for price adjustments.

Pricing is milestone-based across nine distinct phases ranging from 25 percent upon planning and material procurement to 20 percent upon final acceptance, with intermediate payments tied to system migration, network installation, and phased intercom installation in 200-unit increments. Vendors must itemize costs by hardware, software, and services, with separate year-one implementation costs and subsequent-year costs broken down annually. Evaluation is scored on 100 points across six criteria: prior experience and qualifications, AVEVA and 2-wire system integration, implementation schedule and team qualifications, cost proposal, equipment specifications, and warranty and support documentation. Notice of Intent to Award is expected in November 2026, with contract award estimated for December 9, 2026. Responses are submitted via the Bonfire Purchasing System.