RFP P50815 ¿ Employee Assistance Program (EAP) Services

The Metropolitan Atlanta Rapid Transit Authority (MARTA) has issued RFP P50815 seeking qualified proponents to provide comprehensive Employee Assistance Program (EAP) services to support the mental, social, and physical well-being of approximately 4,540 full-time and part-time employees and their family members. The scope of services includes individual and group counseling sessions, critical incident stress debriefings, general seminars and training programs, substance abuse professional services, online support services, management consultations, financial and legal consultations, and psychological fitness-for-duty evaluations. Pricing must be submitted on a per-employee-per-month (PEPM) basis with specific line items for psychological fitness-for-duty evaluations and substance abuse professional referrals, with estimated annual costs calculated based on approximately 4,500 eligible employees. MARTA will evaluate proposals based on customer/client experience and quality of services, qualifications of the proponent and staff, client access and technology, price proposal, financial stability and capabilities, and security assessment. Key deadlines include a virtual pre-proposal conference on March 13, 2026, at 11:00 a.m. via Microsoft Teams, a question deadline of March 20, 2026, at 11:59 p.m., and a proposal submission deadline of April 22, 2026, at 2:00 p.m. local time. The contract will have a five-year base term commencing upon MARTA's written Notice to Proceed, and MARTA reserves the right to award to a single proponent or multiple proponents.

No small business enterprise participation goal has been established for this procurement, meaning there are no set-aside restrictions limiting eligible respondents. Proponents must comply with the Illegal Immigration Reform and Enforcement Act and maintain comprehensive insurance coverage, including errors and omissions liability of at least $5,000,000, cyber liability of at least $5,000,000, and workers' compensation coverage. The RFP does not identify any incumbent vendors or current contractors, nor does it specify existing technology platforms requiring integration. All proposals submitted become the property of MARTA, and the successful proponent's firm offer remains irrevocable for 200 calendar days from the proposal deadline. While specific award values or budget ranges are not explicitly stated in the solicitation, the estimated annual costs will be based on the PEPM pricing submitted by proponents multiplied by approximately 4,500 eligible employees over the five-year contract term.