RFP 26-261876/AB sporting box office ticket sales

This Request for Proposal (RFP) 26-261876/AB is issued by the School Board of the City of Hampton, Virginia, seeking a qualified vendor to provide a comprehensive online event ticketing and distribution system for Hampton City Schools (HCS) athletic events and school-sponsored events. The procuring jurisdiction is the City of Hampton (note: though listed under Buena Vista City in the posting, the actual procuring entity is Hampton City Schools). The contractor must furnish, install, operate, and maintain a ticketing system capable of selling single, multi-day, and season tickets through online and on-site channels, processing concession payments, supporting multiple event types, and providing 24-hour user support with all necessary hardware and software included. Key qualifications include proven experience in ticketing system implementation, technical capability to support the system infrastructure, and ability to provide comprehensive services as outlined in the proposal requirements. Evaluation criteria are weighted as follows: experience (25 points), capability and skills (25 points), services to be provided (25 points), costs (10 points), and exceptions/alternatives (10 points), with up to 5 additional points available for minority or woman-owned business certification. The initial proposal deadline of March 19, 2026, was extended via Addendum 1 to April 2, 2026, and subsequently extended via Addendum 2 to April 16, 2026, at 11:00 a.m. EST for submission to the Consolidated Procurement Division, 1 Franklin Street, Suite 345, Hampton, Virginia 23669. Written questions must be submitted to Alicia Brown, Senior Buyer, by March 5, 2026, at 3:30 p.m. EST, with acknowledgment of both addenda required for bid consideration.

The RFP contains no identified set-asides specifically restricting participation; however, minority and woman-owned business certifications are eligible for up to 5 bonus evaluation points. No incumbent vendors or current contractors are identified in the documentation provided. The contract term is one year with options to extend for four additional one-year periods under the same terms and conditions, with all pricing submitted on the required Pricing Schedule (Attachment A) to be firm fixed-price throughout the contract term and any extensions. Contractors must comply with federal terms and conditions, including suspension and debarment requirements, the Byrd Anti-Lobbying Amendment for awards exceeding $100,000, and prevailing wage requirements if applicable. Required insurance coverage includes commercial general liability ($1,000,000 per occurrence/$2,000,000 aggregate), cyber liability ($2,000,000 minimum), and workers' compensation per Virginia statute, with certificates of insurance required prior to work commencement. No specific award value or budget range is disclosed in the available documentation, and pricing is subject to negotiation.